Introduction

Defence Solution, a brand of Sure Nice Private Limited, is committed to protecting the privacy and confidentiality of all individuals and organizations that interact with us. This Privacy Policy explains how we collect, use, protect, and manage personal and business information obtained through our website, communications, and services. By using our website or engaging with us, you agree to the practices described in this policy.

Information We Collect

When you visit our website or contact us for inquiries, quotations, or business purposes, we may collect personal information such as your name, company name, email address, phone number, and physical address. We may also collect non-personal and technical information, including IP address, browser type, device information, and website usage data. This information is collected to ensure smooth communication, improve website performance, and enhance user experience.

Use of Information

The information collected by Defence Solution is used solely for legitimate business operations. This includes responding to inquiries, processing orders, managing customer relationships, improving product quality, enhancing our services, ensuring timely delivery, and maintaining internal records. Information may also be used to protect our website, prevent unauthorized activities, and comply with legal or regulatory requirements.

Sharing and Disclosure of Information

Defence Solution does not sell, rent, or trade personal information to third parties. Information may only be shared with trusted service providers, logistics partners, or technical teams when necessary to complete business transactions or maintain operational efficiency. In certain situations, information may be disclosed to legal authorities if required by law or to protect the rights, safety, or property of the company and its stakeholders.

Data Security

We implement appropriate technical and organizational security measures to protect personal and business information from unauthorized access, loss, misuse, or disclosure. These measures include secure systems, controlled access, and regular monitoring. While we strive to use commercially acceptable means to protect data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance browsing experience, analyze traffic, and improve website functionality. Cookies help us understand user preferences and optimize content. Users may choose to disable cookies through their browser settings; however, some features of the website may not function properly as a result.

Data Retention

Personal information is retained only for as long as necessary to fulfill business, legal, or contractual obligations. Once the purpose for collecting the information has been fulfilled, the data is securely deleted or anonymized in accordance with our internal data retention policies.

User Rights

Depending on applicable data protection laws, users may have the right to access their personal information, request corrections, or request deletion of their data. Requests related to personal information can be made by contacting Defence Solution through the official communication channels provided on the website.

Third-Party Links

Our website may contain links to external third-party websites for reference or convenience. Defence Solution is not responsible for the privacy practices, content, or policies of such external websites, and users are encouraged to review their privacy policies independently.

Policy Updates

Defence Solution reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, operational practices, or technological advancements. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.